Recent Posts

Common causes of a house fire

7/15/2019 (Permalink)

Homeowners in our Green Bay community can do many things to prevent a house fire. In fact, most house fires can be prevented. When a fire occurs, it can damage and destroy many personal items as well as costing homeowners thousands in structural cleaning, deodorizing, and repairs. So, what are the most common cause of house fires and how can we prevent them?

Common causes of a house fire


Most kitchens can become a potential fire hazard if left unsupervised. According to the National Fire Protection Association, unattended cooking was the leading cause of cooking fires and casualties. It’s a smart idea to always stay in the kitchen when frying, broiling, or grilling. Make sure loose clothing and towels are secured prior to cooking.


Careless smoking is a real danger inside a home. You should not smoke if you are drowsy or taking a medication that affects your judgment. Make sure your cigarette is completely put off before throwing it away. A still lit cigarettes can easily start a fire. If you must smoke indoors, make sure your ashtray is deep and away from items that are flammable.


While candles are fun and smell nice, they are an open flame. You should always be in the same room if you have a candle burning. Never leave a candle burning when you are not home. Always keep candles away from children and pets. You may want to consider switching to candles powered by LED lights.

 Did you know? The top three days for home candle fires are New Year’s Day, Christmas, and New Year’s Eve.

Heating equipment

Ideally, you should have your furnace (and chimney if you have one) equipment inspected yearly by a qualified technician. Out of all the heating equipment, space heaters are the leading heating equipment that cause fires. Keep space heaters at least 3 feet away from items such as curtains, bedding, or paper products. Ensure your smoke and carbon monoxide alarms are properly working by pushing the ‘test’ button on the alarm. Having a smoke alarm that is working can alert you and increase your chances of surviving a fire.

Here to help

A fire can be an emotional time for any homeowner, but we are here to help you through the process. We have the experience, knowledge, equipment and processes needed to effectively recover from a fire and it’s soot, smoke odor, and damage.  SERVPRO of West Brown County ensures that you will be taken care in a time of need should a fire start in your home. You can call at any time (920) 434-8224.

Staying safe in higher temperatures

7/15/2019 (Permalink)

We are definitely feeling the temperatures rise in Green Bay (and our surrounding areas) this week! Not only can it be miserable and uncomfortable if you stay outside for several hours, but it can also cause potential dangers in extreme heat situations.

You can prepare yourself and your home ahead of the heat with these tips provided by

Keep your home cool by doing the following:

  • Cover windows with drapes or shades.
  • Weather-strip doors and windows.
  • Use window reflectors, such as aluminum foil-covered cardboard, to reflect heat back outside.
  • Add insulation to keep the heat out.
  • Use attic fans to clear hot air.
  • Install window air conditioners and insulate around them.

If possible, postpone any outdoor activities to prevent heat stroke and exhaustion.

If you suspect a person is suffering from a heat stroke, call 9-1-1 immediately, and move that person to a safe cool location. 

If you must be outside, has provided some helpful tips for dealing with heat stroke:

  • Never leave a child, adult, or animal alone inside a vehicle
  • Find places with air conditioning. Libraries, shopping malls, and community centers can provide a cool place to take a break from the heat.
  • If you’re outside, find shade. Wear a hat wide enough to protect your face.
  • Wear loose, lightweight, light-colored clothing.
  • Avoid high-energy activities.
  • Check yourself, family members, and neighbors for signs of heat-related illness.

Use caution when using electric fans when the temperature outside is more than 95 degrees, as this could increase the risk of heat-related illness. Fans create air flow and a false sense of comfort, but do not reduce body temperature.

SERVPRO of East Brown County cares about our community. If experience fire damage, water damage, or storm damage we are ready to help. We are only a call away if you need us!

Call us today (920) 434-8224.

Flood insurance, do you need it?

7/11/2019 (Permalink)

According to the National Flood Insurance Program (NFIP), flooding is the most common natural disaster in the United States, affecting every single state. While hurricanes are mostly responsible for massive flooding disasters, other causes of flooding from outdoor sources can include snow melting and heavy rain. While many homeowner insurance policies cover flooding from sources inside your home like a broken pipe or leaky water heater, they typically do not cover flood damages from outdoor sources. It may be a wise idea to purchase a flooding insurance policy, even if your home isn’t in a high-risk area. Just one inch of flood water can cost thousands of dollars! Purchasing a flood insurance policy may save you time and money, helping you and your family recover faster. 

When should I purchase a flood insurance policy?

Your home does not need to be in a high-risk area to experience flooding. Floods can happen anywhere.  More than 20 percent of flood claims come from properties outside the high-risk flood zone. It is wise to look at your neighborhood and talk to longtime residents about the frequency of flooding.  If there is a pattern that is concerning, it may be a good investment to obtain a flood policy.  So, when exactly should you purchase a flood insurance policy? A flood insurance policy typically takes 30 days to go into effect. Any damages that occur before the 30 days, will not be covered. Essentially, now is the right time to purchase a flooding policy if you need one.  

What is covered by a flood insurance policy?

A flood insurance policy covers outdoor flooding sources on two types of property: the structure of your home and the contents within it. Remember, each has their own deductibles. The coverage for the structure of your home typically includes:

  • Water heaters
  • Electrical and plumbing
  • Central air systems and furnace
  • Foundation
  • Refrigerators, cooking stoves and built-in appliances, etc.
  • Damage done to walls and floors etc

Contents covered under your flood insurance policy can include:

  • Furniture
  • Clothing
  • Electronics
  • Washer/dryer
  • Curtains, wall hangings, and other personal items.

How Do I buy flood insurance?

Speak with your insurance agent, to learn more about the government assisted flooding insurance and private insurance policies. Your insurance agent well know what insurance policy is best suited for your home or business.

SERVPRO of West Brown County is ready to cleanup water damage

Cleaning up water damage is critical to prevent any mold growth and further damages. Hiring a professional company can make things easier for residential and commercial property owners. Here at SERVPRO of West Brown County, we pride ourselves with being able to handle any-sized disaster, both commercial and residential.  Call us today! (920) 434-8224.

Fire prevention: kitchen safety

7/11/2019 (Permalink)

Any kind of fire can be a devastating event. According to the National Fire Protection Association Thanksgiving is the peak day for home cooking fires, followed by Christmas Day and Christmas Eve. Kitchen fires can start rapidly but knowing what to do in case of a fire can help minimize further potential damage.

Here’s a few tips that can help prevent a fire:

  • Stay in the kitchen

If you’re boiling, or frying or cooking with high temperatures, you should stay in the kitchen to prevent any mishaps. Many fires we deal with are the result of people forgetting they have something cooking on the stove.  Most fires start with a high temperature, if you notice smoke or the grease begins to boil, turn off the burner immediately.

  • Clean your oven and stove top

Any lingering grease or foods can easily spark a fire. Make sure your stove top and oven are clean before cooking.

  • Keep a fire extinguisher near

If a small fire has started, you may be able to control the flames with a small fire extinguisher. Also, keep a large pan lid around in case of a fire occurring. You may be able to snuff out a small fire in a pan by covering it with a lid to starve the fire of oxygen and put it out.  If you feel like the fire is uncontrollable, evacuate everyone in your home and call 911.

  • Double check your smoke alarm

Double check that your smoke alarms are functioning properly by testing them every six months.  A good practice is to test the units and make sure the batteries are good or replaced when you adjust the clocks for daylight savings time in the spring and fall.

SERVPRO of West Brown County handles fire damage

By taking precautions now, you can help prevent future fire from happening in your home. SERVPRO of West Brown County is ready to help in case of any fire in your home and clean up any remaining soot and odor. SERVPRO of West Brown county will make your home look “Like it never even happened.” after a kitchen fire.

SERVPRO of West Brown County offers storm damage restoration

7/11/2019 (Permalink)

Wisconsin weather can sometimes be unpredictable. Weather in our community can range from a sunny day, to a downpour with heavy winds, to freezing weather and a heavy snowfall. You can go from wearing shorts, to putting on a coat. Since our weather can be unpredictable, it’s important to know what damages severe weather can cause to stay prepared.

What is a thunderstorm?

A thunderstorm is a storm in which you hear lightening. But what is the scientific definition of a thunderstorm? For a thunderstorm to be considered a “thunderstorm” there are three basic things required:

  1. Moisture
  2. Rising unstable air
  3. Lifting mechanism

If you see a thunderstorm approaching, you should immediately seek shelter.

What kind of damage can a thunderstorm cause?

A thunderstorm can cause a lot of damage to communities. Heavy rain, flooding, hail, strong wind gusts and lightening are all potential dangers of a thunderstorm. Rainfall from thunderstorms can cause flash flooding. Flooding can be a hazard to basements if the sump pump suddenly stops working or can’t keep up with the amount of water, thereby flooding a basement. Depending on its size, hail can cause damage to vehicles, homes and even injure animals.  Strong wind gusts can blow debris, topple trees and heavy objects around causing damage to homes and businesses.

Fun fact: Light travels faster than sound so we see lightning before we hear thunder

SERVPRO of West Brown County offers storm restoration

SERVPRO of West Brown County offers storm restoration for your home or business. We’re faster to respond to an unfortunate event since we are local and open 24/7/365. You can trust the SERVPRO of West Brown team to clean up any storm damage in your home or business and make it look “Like it never even happened.”

Preparing for a storm in our Green Bay Community

7/9/2019 (Permalink)

Floods can be unpredictable and destructive. Whether a flood occurs from excessive rain, a storm, or snow melting, staying prepared can help avoid any further damage. SERVPRO of West Brown County is ready to help in case of a flood emergency in your home or business.  Here are some tips to prepare ahead of a storm.  

Preparing for a storm

If you think a storm may be approaching, turn on the TV to the appropriate channel to watch for weather alerts. You can also sign up for text weather alerts sent to be sent to your phone. Do not drive on flooded roadways. If a road is flooded, or starting to flood, remember “Turn around, don’t drown!” If you hear thunder, seek shelter immediately.

Consider an emergency kit

You may want to consider organizing your family an emergency kit. Here’s a list of things you may want to include in your emergency kit:

  • First aid kit
  • Prescriptions and important medicines
  • Credit cards and cash
  • A change of clothes
  • Important documents
  • Battery powered flashlight
  • Extra batteries
  • Blankets
  • Water
  • Nonperishable food

Fast Response

Whether your basement has flooded, or you have a broken pipe, SERVPRO of West Brown County is ready to help. A fast response with a company who has years of experience and specialized equipment is what you can expect of SERVPRO of West Brown County. We are also open 24/7/365- even on holidays!

Fire prevention: keeping our pets safe

7/9/2019 (Permalink)

As much as we try to prepare ahead for the unexpected, an emergency may still happen. An estimated 500,000 pets are affected by fire annually. Thinking of all individuals in our family including pets can help minimize damage. Here at SERVPRO of West Brown County, we want to make sure your pets stay safe. We’ve gathered some helpful tips to make sure your pet stays safe ahead of a fire.

  • Note where your pets like to sleep or nap. If there’s a fire and you cannot locate your pet right away, you may want to check the area where your pet loves to hang out or likes napping.
  • Keep the address and phone number of your pet’s vet handy. If your pet does get hurt or injured, you’ll know exactly where to call.
  • Pack your pet’s supplies in your emergency kit. If your family already has an emergency kit (a kit with all your family’s important items) don’t forget to add your pet’s id tags and any important documents concerning your pet.
  • Pet proof your home. Most fires can be preventable. You can also help prevent a fire by keeping your pet away from fireplaces, stove tops, and candles.
  • Make sure your smoke detectors are working. Double check that your smoke detectors are working as they should be. Keep extra batteries as a backup.

Fun Fact: Did you know July 15 is National Pet Fire Safety day? 

Contact Us for your Fire Damage Needs

Here at SERVPRO of West Brown County, we love our pets. Boo, our owner’s pet loves to stop by occasionally to check in on employees. Checkout our Facebook page “SERVPRO of West Brown County” every Tuesday for updates on #BooDayTuesday!  Remember if fire strikes your home, SERVPRO of West Brown County can help you recover and get back on your feet and make it look “Like it never even happened.”

SERVPRO of West Brown County Offers Emergency Plans for Business Owners and Property Managers

6/17/2019 (Permalink)

From reaching sales goals to launching new products, you’re already busy solving everyday problems as a business owner. But what happens when the unexpected happens? Is there a way to prepare for the unexpected?

What is an ERP

It is estimated that 50% of businesses never recover following a natural disaster. Those business that do survive, had a plan of action on what to do in case of the unexpected. SERVPRO of West Brown County offers commercial (or business) owners an Emergency Ready Profile (also known as an ERP).  An ERP is a profile document that contains critical information needed in case of an emergency. An ERP will include a list of your preferred vendors, such as plumbers and electricians, as well as documenting and marking locations of important utility shut offs.  SERVPRO of West Brown county offers ERP’s at no cost!

Why your business needs an ERP

Our number one goal is to help business owners stay open and do business with minimal issues while SERVPRO of West Brown County handles the rest. SERVPRO of West Brown County wants to make sure you are still making revenue and operating as if nothing ever happened. As mentioned above, ERP’s are offered at no cost and take less than an hour to complete. An ERP serves as a guide to help you get back into your building following a disaster.

Contact us today to schedule an Emergency Ready Profile

As a business owner you already wear many hats. By scheduling an ERP, you are ensuring the productivity of your business when a disaster strike’s. Remember SERVPRO of West Brown County is available 24/7/365 for when disaster’s strike.

Restoring Your Green Bay area Commercial Property After A Water Damage Event

4/17/2019 (Permalink)

Commercial Restoring Your Green Bay area Commercial Property After A Water Damage Event Our team cleaned up flooding at this Green Bay area nursing home.

Flooding and water damage events at Green Bay area commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of West Brown County

SERVPRO of West Brown County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Green Bay Area Smoke and Soot Cleanup

4/10/2019 (Permalink)

Fire Damage Green Bay Area Smoke and Soot Cleanup Our team cleaned up this Green Bay area home after a severe fire.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of West Brown County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today –