Recent General Posts

Meet Elaine Pena: Production Technician at SERVPRO of West Brown County

7/19/2018 (Permalink)

General Meet Elaine Pena: Production Technician at SERVPRO of West Brown County Elaine Pena

Elaine Pena is a production technician who has been working at SERVPRO of West Brown County since March of 2018.

Elaine joins the team with several years of experience working in the restoration business under her belt. She is certified by the Institute of Inspection, Cleaning and Restoration Certification in Fire and Smoke Restoration and Odor Control.

Elaine works on just about any job that comes our way including water, fire, mold and biohazard restoration and cleanup projects.

Elaine says she enjoys working for SERVPRO because it’s a challenging job. She like getting to do something different each day and overcoming the new challenges that come with each project.

Elaine is originally from Neopit on the Menominee Reservation here in Wisconsin. She currently lives in Green Bay.

Elaine has been married to her husband Vince for four years. She has three children: two girls and one boy.

When she’s not working, Elaine likes to get outside and do things like go swimming, boating, four-wheeling and, in the winter, snowmobiling.

Elaine says she likes living in Wisconsin because there is so much to do outside!

Celebrating an Anniversary

7/17/2018 (Permalink)

General Celebrating an Anniversary Outside of the SERVPRO of East/West Brown County building in Howard.

Five years ago, this summer Mike and Georgia Bogenschuetz took ownership of SERVPRO of West Brown County.

When they bought the franchise, it had already been serving the Green Bay area for 20 years. So, we’re also celebrating more than a quarter of a century in business.

As Mike reflects on the last five years he says the franchise has made significant growth. He says he owes it to the team that works here.

From the technicians to the project managers, the office manager to the sales people, Mike says everyone plays their part in making the business successful. He explains that the employees working here are extremely loyal and hardworking.

The business has grown so much since Mike and Georgia took over that, in 2015, they had to move operations to a larger facility in Howard to accommodate all work the employees do and the equipment they need to do that work.

Mike thanks, not only the SERVPRO team, but the entire community for supporting their success so far.

He says it will always be his and Georgia’s goal to be the number one restoration company in Northeast Wisconsin.

And at this point, Mike says, the future looks very bright.

Meet Scott Berendsen: Master Carpenter at SERVPRO of West Brown County

7/10/2018 (Permalink)

General Meet Scott Berendsen: Master Carpenter at SERVPRO of West Brown County Scott Berendsen

We are pleased to introduce you to our Scott Berendsen this week! Scott is the master carpenter for SERVPRO of West Brown County.

Scott has worked here for three and a half years. He is in charge of any reconstruction projects we perform. That means once our technicians have finished any mitigation work, Scott comes in and rebuilds the property, taking it back to its former glory.

Scott says he enjoys his job, because he loves carpentry and working with his hands. He has been interested in woodworking his entire life. According to Scott, it’s extremely satisfying to build something yourself. He also says he likes working for SERVPRO, because he never tackles the same project twice, which keeps work interesting!

Scott is originally from Green Bay and he still lives here. He is engaged to his fiancée Amy and, between the two of them, they have four children.

Outside of work Scott enjoys being outdoors and hunting, particularly “up north.”

Meet Brandon Sweeney: Production Technician at SERVPRO of West Brown County

6/12/2018 (Permalink)

General Meet Brandon Sweeney: Production Technician at SERVPRO of West Brown County Brandon Sweeney

For this week’s profile feature, we are pleased to introduce production technician and crew chief Brandon Sweeney. Brandon has worked at SERVPRO of West Brown County for about a year and a half.

Brandon is one of the people you may meet if you need our help at your home or business. He is qualified to do just about every job you can imagine: from cleaning up after water losses and fire damage, to carpentry, assisting in reconstruction after a clean up job. Brandon describes himself as a ‘jack of all trades!’

Brandon says he likes working here because of the people, most of all. He says the SERVPRO team is made up of “really good people,” who are great to work with.

Brandon has some very exciting news! He just married his (now) wife Tierney about a week ago in a beautiful ceremony at Heritage Hill. Brandon and Tierney have a three-year-old daughter.

Outside of work Brandon says he most enjoys spending time with his family.

Brandon is originally from Green Bay and says he loves living here because of the Packers!

Meet Brandon Selisson: Production Technician at SERVPRO of West Brown County

6/12/2018 (Permalink)

General Meet Brandon Selisson: Production Technician at SERVPRO of West Brown County Brandon Selisson

It is our pleasure to introduce you to SERVPRO of West Brown County team member Brandon Selisson. Brandon has been a part of the team for about a year.

Brandon is one of the friendly faces you may see doing restoration at your home or business. Brandon performs just about every task we cover: from water and fire restoration to mold remediation, biohazard to crime scene clean up.

Brandon says he enjoys working here, because he gets to help people every day. He gets to come in and clean up after disaster strikes, setting everything right again. Brandon says he especially likes seeing how he and his teammates can take something that was destroyed and make it beautiful again.

Brandon is engaged to be married next year to his fiancée Kayla. He has two daughters, a step-son and a step-daughter.

Brandon was raised in the Green Bay and Oconto areas and says he loves living in Wisconsin because of at least three of the seasons (we’ll let you guess which one he doesn’t love so much)!

In his spare time Brandon enjoys getting outside, doing activities like fishing and grilling.

Meet Alex Ronallo: Sales and Marketing Coordinator for SERVPRO of West Brown County

6/6/2018 (Permalink)

General Meet Alex Ronallo: Sales and Marketing Coordinator for SERVPRO of West Brown County Alex Ronallo

In this profile we’re introducing Alex Ronallo. Alex is one of the newest employees at SERVPRO of West Brown County. She has worked here as our Sales and Marketing Coordinator for a little more than two months.

Alex’s responsibilities are mostly internet-based. She is responsible for keeping our website updated with new blogs, photos and videos. She also runs all our social media accounts. In addition, Alex helps the marketing and sales department as needed.

Alex says she likes working here, because this is a new environment. She used to be a news reporter, so she likes being able to continue using her writing and social media skills. Alex also likes the fact that she gets to learn something new about the restoration business every day.

Alex is originally from a small town in Pennsylvania called Oxford. She has lived in Wisconsin for about 8 years and says she enjoys living in this state because the people are so nice, the food is great and the summer weather is the best!

Alex has been married to her husband Tyler for 4 years. They live in Appleton with their cat Warren and their dog Ladybird.

In her spare time, Alex enjoys activities like cooking, reading and writing.

Meet Alyssa Doubeck: Production Technician at SERVPRO of West Brown County

5/31/2018 (Permalink)

General Meet Alyssa Doubeck: Production Technician at SERVPRO of West Brown County Alyssa Doubeck

For our latest team profile, we would like to introduce you to Alyssa Doubeck. Alyssa has been working as a production technician at SERVPRO of West Brown County for about a year.

Alyssa has past experience in restoration and content cleaning. She works on all the jobs our team encounters out in the field from water and fire damage to mold remediation and general content cleaning.

Alyssa says she likes working here because she does something different every day. No two jobs are the same and that helps keep things interesting!

Alyssa is originally from Green Bay and says she likes living here because this is where her family is.

Alyssa has three sons, who certainly keep her busy outside of work! When she does have spare time, Alyssa enjoys spending it with her sons, doing things like going to the beach and having picnics.

Alyssa is one of the people who might come to your home or business if you need team SERVPRO’s help someday!

Meet Jason Jilg: Reconstruction Project Manager for SERVPRO of West Brown County

5/23/2018 (Permalink)

General Meet Jason Jilg: Reconstruction Project Manager for SERVPRO of West Brown County Jason Jilg

It’s time to introduce you to another one of our team members at SERVPRO of West Brown County. Meet Jason Jilg.

Jason is one of our newer employees, as he started working here in February of 2018. He is our reconstruction project manager.

In his position Jason is responsible for managing the rebuild part of the projects our team performs. So, once any necessary tear down or clean up is complete, Jason figures out and manages how the team will rebuild and reconstruct the home or business.

Jason says he likes his new job because it’s fast paced and it’s different every day. There is not much downtime, so it never gets boring!

Jason is originally from Nebraska. His hometown is a small community called Broken Bow.

He says he is happy to be living in Wisconsin now because “the summer weather is amazing.”

Jason has been married to his wife Linda for nine years. Together they have two children, a boy and a girl.

When he has some spare-time Jason enjoys doing “anything outdoors,” including barbecuing, fishing and hiking.

An interesting fact about Jason is that he was a firefighter in the Navy for four years. He was stationed all over the world and, when asked where he was stationed said, “on every continent except for Australia and Antarctica.”

We’re thankful for Jason and his service.

Meet Bill Miner: Production Manager at SERVPRO of West Brown County

5/8/2018 (Permalink)

General Meet Bill Miner: Production Manager at SERVPRO of West Brown County Bill Miner

This week, we at SERVPRO of West Brown County would like to introduce you to Bill, our production manager.

In November it will be Bill’s 10th anniversary working here and he does a lot to keep the business running on a daily basis. Some of his main responsibilities include: coordinating crews with the work they’ll be doing, completing initial walkthroughs of potential jobs and projects the crews will be taking on, and determining the types of equipment necessary to get the work done.

Bill says he enjoys working here because he likes the fact that no two days are the same so, ‘you never get bored.’ Bill also says he enjoys the work because he gets to help people who are sometimes in ‘very dire straits.’

Bill was born in Los Angeles, California; he grew up in St. Louis, Missouri and he’s lived here in Wisconsin for about 15 years. Bill says he enjoys living in Wisconsin, because there are a lot of great parks all across the state, so there’s always something fun to do outside.

Bill has been married to his wife Barb for 13 years. They have four children: three boys and a girl. He says in his spare time he enjoys ‘being a father.’

Meet Beki DeMoulin: Office Manager at SERVPRO of West Brown County

5/2/2018 (Permalink)

General Meet Beki DeMoulin: Office Manager at SERVPRO of West Brown County Beki DeMoulin

It’s time for another profile to help you get to know the people who work at SERVPRO of West Brown County.

Today we’re introducing you to our office manager Beki DeMoulin. Beki keeps the day-to-day operations running smoothly.

Beki has worked here for three and a half years and, as the office manager, she is responsible for quite a lot. Among her responsibilities are: working with the SERVPRO corporate office, working with insurance companies, handling billing, ensuring all employees are following safety standards, ensuring that the business is compliant with all necessary guidelines.

It’s safe to say we would struggle to get everything done without Beki.

Beki says she likes working here because the job is never boring. She likes that every day is different because every project the team works on is “different, fresh and new.”

Beki is originally from West De Pere and says she likes living in her home state because of ‘the four seasons.’ She says it’s nice to be able to experience fall, winter, spring and summer, ‘sometimes in the same week!’

In what little spare time she has outside of work, Beki enjoys golfing, gardening, fishing and golfing. (She and her fiancé really enjoy golfing!

Beki recently got engaged and is the mom of twin sons who will be turning 24-years-old in June!

Meet Bill Kupsh: Sales and Marketing Representative for SERVPRO of West Brown County

4/25/2018 (Permalink)

General Meet Bill Kupsh: Sales and Marketing Representative for SERVPRO of West Brown County Bill Kupsh

For this week’s profile, allow us to introduce Bill Kupsh. Bill is a Sales and Marketing Representative for Team SERVPRO of West Brown County.

Bill will celebrate his second anniversary with us this August. His job here is to develop new business and maintain current relationships with commercial accounts in the Green Bay area. Bill has decades of experience in the business world, even owning his own business at one point.

Bill says he enjoys working at SERVPRO because we “provide a much-needed service,” elaborating on that idea Bill remarks that we “help people out of situations that they don’t know there’s help for.” Bill likes being part of a team that provides that help when it’s needed most.

Bill is originally from a small town in Manitowoc County called Menchalville. He grew up on a farm! Bill says he likes living in his home state because he loves outdoor recreation of all kinds. Bill is an avid deer hunter, both with a bow and gun, and a devoted fisherman. He says it’s never boring in Wisconsin.

In his spare time, Bill tries to get outside to enjoy those recreational activities. He also enjoys doing small home projects and rummage sales.

Bill has been married to his wife Amy, a teacher, for nearly 21 years. They celebrate their anniversary in May. Bill and Amy have three children, a son and two daughters. The family also has a dog!

Bill says the key to his success in life is that he never stops learning.

What Drives Us

4/22/2018 (Permalink)

General What Drives Us This is the vision board we look at every day during our morning meetings at work.

At SERVPRO of West Brown County we do this work because we want to serve the community. We have a vision that drives us every day to do the best work we can.

To help you get to know us a little bit better, we thought we should share a little bit more about that vision. We recently posted a video talking about it, let’s take more of an in-depth look here on the blog:

First, what is our VISION?

  • “To be the premier disaster restoration and clean up company in Green Bay and the surrounding areas.”

So how do we achieve that vision? By completing the MISSION of “Bringing order to chaotic situations” by:

  • Providing excellent customer service
  • Using the latest restoration techniques
  • Utilizing industry certified professionals

And we complete that mission by following these CORE VALUES every, single day:

  • Integrity – Doing the right thing when no one is looking.
  • Team Player – We accomplish much more together when we combine our talents and have each other’s backs.
  • Positive Attitude – Leads to success and happiness.
  • Accountability – Own your actions and be proud of them.
  • Be Prepared – Start each day with the right tools, equipment and game plan.

SERVPRO’s philosophy is that we will only be successful by following all of these: the values, mission and vision. The idea is that all of them combined will ensure we are doing the best, most efficient and most cost-effective work for our customers.

Our team is ready and waiting to do any work you might need in the areas of mold remediation, water damage, fire damage and biohazard. We are available over the phone at 920-434-8224 all day, every day. Be a part of our vision by letting us be there for you.

Meet Jim Knopf: Sales and Marketing Manager for SERVPRO of West Brown County

4/18/2018 (Permalink)

General Meet Jim Knopf: Sales and Marketing Manager for SERVPRO of West Brown County Jim Knopf

In this week’s profile, we would like to introduce you to Jim Knopf. Jim is our Sales and Marketing Manager and he’s worked at SERVPRO of West Brown County for seven years.

Jim’s job is to travel around Northeast Wisconsin meeting with and calling on all sorts of clients from insurance agents and adjusters to property managers and business owners. Jim meets with these folks and explains the work SERVPRO does in terms of mold remediation, fire and water damage restoration, biohazard cleanup and more.

Jim says he enjoys working here because he likes his fellow employees and the atmosphere. According to Jim the restoration business is a competitive one and the SERVPRO team is always striving to be on top. Jim likes working hard to be number one in the business.

Jim is originally from Milwaukee and says he is happy to be in his home state (despite the spring snow storms!) because this is where his family and friends are.

Jim fills up his spare time by working in the community. He is a member of several organizations, both local and international, like the Greater Green Bay Chamber of Commerce, the Howard-Suamico Business and Professional Association and the International Facility Management Association.

Jim has been married to his wife Irma for 34 years. Together they have a son who lives in Hartford, Wisconsin and a daughter who lives in San Francisco. Jim and Irma are grandparents to two grandchildren.

In addition to everything else Jim has done for his workplace, his community and his family, Jim is an Army Veteran. He served during the Vietnam War. SERVPRO of West Brown County is grateful for his service and is lucky to have him on the team.

Meet Georgia Bogenschuetz: Owner of SERVPRO West Brown County

4/12/2018 (Permalink)

General Meet Georgia Bogenschuetz: Owner of SERVPRO West Brown County Georgia Bogenschuetz

In last week’s profile we introduced you to SERVPRO of West Brown County’s owner Mike Bogenschuetz, now we introduce you to his wife and the other owner of the franchise, Georgia Bogenschuetz.

Georgia and Mike have owned this franchise for five years this June. Over the years Georgia has been working in the office, taking care of bookkeeping and human resources matters. Georgia also makes sure to help Mike, her husband of 30 years come December, stay organized!

When asked why she likes being an owner and working here, Georgia responds that she loves the employees here. She says the team members are a dedicated and compassionate group of people who are wonderful to be around.

Georgia says SERVPRO “helps people who really need help,” people who’ve been affected by tragedies like fire and flooding. So, the employees must be understanding and compassionate. She says the people at SERVPRO of East Brown County go above and beyond what is expected in that regard and that’s why she likes being here.

Like Mike, in her spare time Georgia likes to get out in nature. The two own property with a lot of wooded area and they enjoy hiking and riding ATV’s through the woods. Georgia enjoys hiking so much she says most of the Bogenschuetz family vacations are to places where they can hike.

And like Mike, Georgia is very proud of their 24-year-old daughter Taylor, a recent graduate of UW-Madison.

Georgia is originally from Elkhart Lake. She says she enjoys living in her home state because “this is where family is.”

Meet Mike Bogenschuetz: Owner of SERVPRO West Brown County

4/5/2018 (Permalink)

General Meet Mike Bogenschuetz: Owner of SERVPRO West Brown County Mike Bogenschuetz

To help you get to know the people who work for our SERVPRO team, we’re going to be doing weekly profiles of the employees. This way you can know us before you need us to help in any restoration or remediation work.

For our first profile, we’re introducing you to Mike Bogenschuetz. Mike is the owner of the SERVPRO of West Brown County franchise. In June this year Mike will be celebrating five years as owner of this clean up, restoration and reconstruction business that was started in Green Bay.  The business is celebrating it’s 25th Anniversary!

After spending 32 years working in the corporate world, for a large company, Mike decided it was time to branch out and become a small business owner. He says he specifically got into the restoration and remediation work with SERVPRO, because it’s a business that is here to help people when they need it most.

When asked what he likes most about his job, he has two answers. First, he reiterates that this is a business that helps people. He says, “it’s great to know the impact we have on clients when we bring order to the chaos by helping restore a home or business that’s been hit with water, fire or mold damage.”

The second thing Mike likes most about this job is that, because he is running a small business, he is able to have a hand in everything that goes on and not have to deal with the bureaucracy of larger organizations. Mike gets to do a little bit of everything, which keeps him very busy.

However, in the free time that he does have, Mike enjoys getting outside in the Wisconsin seasons doing things like golfing, riding his ATV through the woods, kayaking and hiking.

Of course, any free time he has, he makes sure to spend it with his family. He has been married to his wife Georgia for 30 years this year. They have a 24-year-old daughter, Taylor, who just graduated from UW-Madison. And we can’t forget, the family loves their two dogs Bella and Boo as well!

Mike is originally from Sheboygan and says he loves living in his home state of Wisconsin because the people here are “down to Earth, kind and hardworking.” He is happy to be part of Green Bay community and is a year-round Packer Backer!

SERVPRO Can Eliminate Odors in Your Green Bay Home

8/15/2017 (Permalink)

General SERVPRO Can Eliminate Odors in Your Green Bay Home SERVPRO can eliminate odors in your Green Bay or surrounding area homes.

SERVPRO of West Brown County can eliminates odors from aLL sources including water, mold, fire, and bio hazard causes.  We have a wide variety of proprietary solutions that include many different types of deodorizers  that can be sprayed or ULV fogged in a room.   We also have ozone generators that are used to actually break down smoke molecules and thereby eliminate the smell of smoke and soot from structures, building materials, and contents of an effected room. ULV Fogging and ozone allows the deodorizer or ozone to get into all the nooks and crannies where the originating odor or soot and smoke got into so it effectively eliminates the odors. SERVPRO of West Brown County has the expertise, resources and people to handle all of your mitigation and restoration needs.  When disasters strike, you can turn to us.  We specialize in getting you back on track and making it seem "Like it never even happened".

SERVPRO of West Brown County is Ready to Help You Clean Up

8/14/2017 (Permalink)

General SERVPRO of West Brown County is Ready to Help You Clean Up SERVPRO has the right equipment and personnel to do your job right!

SERVPRO of West Brown County is always here and ready to help you clean up whatever mess you have going on at your home or business.  We are available 24 hours a day, seven days a week and 365 days a year.  Our goal is always for you to be able to talk to a honest to goodness live person when you call.  We have the highly trained personnel coupled with the right equipment to clean and deodorize smoke, soot and fire damage, clean and mitigate mold and water damage, and even clean and mitigate biohazard situations like death and crime scenes.  Whatever your situation is, if it calls for experts to help clean up, call SERVPRO of West Brown County today at 920-434-8224.

For Immediate Service in Oconto, Call SERVPRO

8/1/2017 (Permalink)

General For Immediate Service in Oconto, Call SERVPRO Oconto Residents: We provide immediate service day or night!

SERVPRO of West Brown County provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Oconto and surrounding communities. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 920-434-8224

Residential Services

Whether your Oconto home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Oconto commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business.